Welcome to the City of Monroe Fire Department site. The mission of the Monroe Fire Department is to protect the quality of life and property in our community through a personal commitment to fire suppression, education, prevention, and other services.
We hope you find the information you need on our site. Feel free to contact us with any questions or concerns.
If you have reports of downed trees, power outages, flooding, or other storm related concerns
call our non-emergency Hurricane Florence hotline at 704-283-3545.
The free ReadyNC mobile app is a great way to stay informed
from building your emergency supply kit,
to open shelters, traffic information and weather alerts.
Union County has opened an emergency shelter at
Monroe Middle School at 601 E. Sunset Drive. No pets are allowed.
We, the members of the Monroe Fire Department, envision that we will be widely known as a values-based and community-focused, internationally-accredited fire department committed to protecting the quality of life and property in our community. We will foster a culture of continuous improvement while being guided by our values of safety, integrity, professionalism, compassion, teamwork, respect, and customer service.
Through our well-trained workforce and management practice initiatives, we will ensure our greatest organizational assets, our members, are supported and led to reflect the quality of service our community desires. It is our united intention to hold one another accountable for carrying out our mission, living our values, accomplishing our goals, and ensuring this vision becomes reality.