The Payment Center is in the Customer Service building located at 201 E. Windsor Street and is available to receive payments for utility bills, tax bills, business licenses, and parking fines. Credit card payments may be accepted when paying on-line, by phone, or at the counter inside the Payment Center. Only payments made by cash or check will be accepted at the drive-up window – and NO rolled coins.
Payment Options:
To encourage social distancing & remote payments, the City of Monroe will temporarily absorb the payment processing fee associated with using cards & eChecks for utility payments only.
• Bank Draft
> Click here for Bank Draft Form
• Online Payment
> Click here to Pay bill on-line
• Pay by phone at 1 (844) 400-3550
• Payment Center Counter
• Drive-up window
• Dropbox located on Church Street side of the Customer Service Building.
• Pay by phone at 1 (844) 400-3550
Or
• Payments can be mailed to:
City of Monroe
P. O. Box 69
Monroe, NC 28111-0069