Payment Options:
Utility Accounts:
Bank Draft - Click here for Bank Draft Form
Click here for Online Utility Payments
Pay by phone at 1 (877) 386-6730
Tax Accounts:
Click here to Pay bill on-line
Pay by phone at 1 (844) 400-3550
Miscellaneous City Invoices or Charges:
Pay by phone at 1 (877) 386-6730. The Customer Account number will be needed.
Click here for Online Misc. Invoice Payments. The Customer Account number and Bill number will be needed.
Utility, Tax & Miscellaneous City Invoices:
Payment Center Counter
Drive-up window
Dropbox located on Church Street side of the Customer Service Building.
Payments may be mailed to: City of Monroe P. O. Box 69 Monroe, NC 28111-0069
cashcollections@monroenc.org
Payment Center Supervisor Paula Taylor (704) 282-4518 ptaylor@monroenc.org
In City Hall you’ll see your local goverment in action. Stop by duriing our open house to tour the building, meet City employees and learn more about what your City is doing for you, and what you can do for your community.