Police FAQ

When to call 911

Call 911 only for emergencies – situations where immediate police, fire or ambulance assistance is needed.

For non-emergency situations, call (704) 289-1591. Examples include dogs barking, loud music complaints or directions.

How to hire a police officer for a special event

A police officer can be hired to do similar jobs that an officer can do when working for the City of Monroe. Some examples of jobs officers are hired for are crowd control, directing traffic, employee terminations or general security. Officers are prohibited from doing jobs outside of the scope of their job description with the City of Monroe Police Department. Please contact Lt. Chris Helms at (704) 282-4745 for more information.

Handgun Permits

The Sheriff’s Office issues permits to purchase a handgun and to carry a concealed handgun. The State Bureau of Investigation has permit statistics and other firearms law information.

Fingerprint Service

The Monroe Police Department provides fingerprinting Monday through Friday 9:00 a.m. to 4:00 p.m. There is a $10 fee (Cash, Check or Money Order) for fingerprinting which is to be paid to the City of Monroe Customer Service located at 201 E. Windsor Street, Monroe, NC 28112 (building behind the Police Department). A copy of the receipt and a picture ID are required to obtain fingerprints. We do not provide electronic fingerprinting

It should be noted that:

  • The Police Department does not fingerprint for immigration or naturalization purposes.
  •  We are not certified fingerprint technicians.
  •  We do fingerprints as a courtesy to our citizens.
  •  We are not responsible for returned fingerprints.
Community Watch Program

The foundation for creating and maintaining neighborhood crime prevention groups (Community Watch) is based on the assumption that a group of people in the neighborhood can come together to reestablish informal control, and can thereby increase the quality of life and reduce the crime rate in the neighborhood. Neighborhood crime prevention is based on the objective of removing opportunities for people to commit crime rather than attempting to change an offender or motivation. If you are interested in establishing a community watch program within your community, contact Sgt. Willie Kilgo.

Automobile Accidents

If you are involved in a minor accident where there are no visible signs of injury to persons involved and the vehicles are drivable, move your vehicle out of the traveled portion of the roadway. Cars left in the road contribute to traffic congestion which can cause other accidents. Call 911 and exchange driver information. DO NOT leave the scene until you have spoken to the police officer.