Planning & Development

City of Monroe Planning and Development Logo

Our mission is to create a sustainable community of lasting values by preserving our past and planning for the future while enhancing the quality of life.

We are committed to protecting the public health, safety, and welfare of the citizens within our community through quality customer service, education, and planning.

The day-to-day duties of the Planning and Development Department include assisting the public with interpretations of ordinances, plans and policies; reviewing development proposals; processing zoning and building permits and inspections; reviewing major and minor subdivisions site plans and plats; community development initiatives; updating and maintaining the zoning map and other geographic information systems; zoning and Code Enforcement; and acting as a liaison to various boards and committees.

If you have questions or need assistance, please feel free to contact the main Planning line at (704) 282-4520.

October is National Community Planning Month! In recognition of Nation Community Planning Month, the City of Monroe has prepared a “Get to know the Planning and Development” questionnaire for department staff  to share a little about themselves outside of work.

Additionally, if you are interested in engaging in Planning related activities you are encouraged to apply for the boards and commissions overseen by the Planning and Development Department: Planning Board, Board of Adjustment, and the Historic District Commission.

The Community Development Division continues to seek Public-Private Partnerships including volunteer groups for projects that promote safe and healthy housing, neighborhood revitalization, economic vitality, and community place.
Planning Month Proclamation

LISA STIWINTER, DIRECTOR OF PLANNING AND DEVELOPMENT

What do you really do in this position? Provide a comprehensive planning approach that involves government officials, business leaders and citizens in identifying a community’s goals, assessing its problems and proposing solutions that help all members of the community.
What led you to this career? I majored in Geography with a minor in Planning at Appalachian State University.  After taking a couple of planning classes, I realized that it was my calling to become a planner who provided services to the public therefore decided to also major in Planning.
What’s your favorite thing about Monroe? The enthusiasm amongst the City staff and citizens of Monroe to make Monroe a better place to live, work and play.
Do you have any siblings? Kids? Pets? I have two younger brothers, a 5 year old boy and 9 year old girl and one cat.
What hobbies do you have outside of work? I love spending time with family and friends, traveling, outdoor recreation, sports and cooking.
What has been your favorite place that you’ve visited in the past? Kandersteg, Switzerland

DOUG BRITT, SENIOR PLANNER

What do you really do in this position? Review plans, work with citizens/developers, and  answer Keri’s questions.
What led you to this career? Wanted to work in field that had something to do with construction/development.
What’s your favorite thing about Monroe? Working with the citizens and developers.
Do you have any siblings? Kids? Pets? I have 3 sons.
What hobbies do you have outside of work? Coaching sports
What has been your favorite place that you’ve visited in the past? Virgin Islands

TOM BROWN

What do you really do in this position? Serve as the Chief Inspector to the City and manage the Building Standards Division of the Planning Department.
What led you to this career? Need! Although I have a Bachelor’s degree in Forestry, there were not a whole lot of open positions at the time.  So I took a position with a large national home builder and the rest is history.
What’s your favorite thing about Monroe? The people.
Do you have any siblings? Kids? Pets? I have three sisters who all live in Michigan.  I have five lovely daughters and the kids have the pets; a cockatiel, a cockapoo, three outdoor cats.
What hobbies do you have outside of work? I love to fish, to cook outdoors on the grill, to read, and spend plenty of time with family.
What has been your favorite place that you’ve visited in the past? The place that had the greatest impact on me personally was Sequoia National Park in California.

TERESA VINCENTY CAMPO, COMMUNITY DEVELOPMENT COORDINATOR

What do you really do in this position? My work here is in building partnerships,  which is easy as there are so many willing to serve and be the hands and feet with amazing talents and ideas to create community places, cause revitalization, and further economic vitality.
What led you to this career? My advocacy in community revitalization has progressed over the last twenty years, it is my  goal to improve where folk live while honoring and remembering the past with a focus on inclusion.
What’s your favorite thing about Monroe? The people make this community great, I count it a privilege to serve.
Do you have any siblings? Kids? Pets? Yes, four sisters and one brother.    One of my sisters was a long term resident of Monroe, NC and her son completed his education from 1st Grade to graduating high school in Monroe before he join the military.   My other siblings live in Mecklenburg County and one just recently purchased her forever home in Cabarrus County.  I have two sons and two daughters and one grandson.  One son attends SPCC and lives with me and my husband of 40 years, the other son is in the arms of Jesus waiting until we meet again.  My oldest daughter lives in Wilmington, NC with my grandson and my youngest daughter attends Shining Light Christian Academy.
What hobbies do you have outside of work? I am a vocalist and have had the privilege to join my husband in ministry to many amazing places.  God has been good in allowing me to share music, church, travel, and family all the things that I love.  I am sorry to say that when we moved here our son’s cat, Spiney, of 14 years disappeared; however we are so happy to finally have May Day who is playful and fun and reminds us so much of her.
What has been your favorite place that you’ve visited in the past? Rome, Italy – I will cherish my memories there with my husband and daughter for as long as I can remember.  We met wonderful people and made long lasting friendships that proves people, no matter where we live, are just people. 

KERI MENDLER, PLANNER

What do you really do in this position? Review permits for new commercial buildings, fences, new homes, new businesses, etc. Review and process rezoning’s for residential and mixed use projects. Review and process subdivision plats. I am also the staff contact for the Historic District as well so I assist residents of the district who are looking to make exterior changes to their homes in the Historic District.
What led you to this career? When I was younger, I wanted to be an architect but I also used to build little cities in my bedroom so when I found out Planning was a career option, I moved in that direction.
What’s your favorite thing about Monroe? Small town feel with city amenities, the downtown restaurants and shops are great and unique.
Do you have any siblings? Kids? Pets? 2 siblings (one older and I am a twin). My husband and I have one dog named Gucci who is a 15 year old Chinese Crested.
What hobbies do you have outside of work? Quilting/Sewing/Crafting, I also like hiking in the mountains, traveling and exploring new places.
What has been your favorite place that you’ve visited in the past? Toledo, Spain; a gorgeous historic city southwest of Madrid, Spain

Jessica brummer, permit technician

What do you really do in this position? As a Permit Tech I assist customers with the preparation and issuance of their residential, commercial, and other permitting needs.  I inform customers of the permitting process and timelines.  Completed permit applications and required documentation are then routed to departments within the City of Monroe for review and approval prior to permit issuance.  Customers are notified when the permit is available.  I also assist with the inspection process, scheduling of inspections, Certificate of Occupancy documents, serve as a receptionist, handle cash collections and assist with basic zoning and building code questions.
What led you to this career? I applied to the position 15 years ago because the City of Monroe was known as (and still is) a great employer, with great benefits and potential for advancement.  I have never regretted my decision to work here and look forward to what the future might hold!
What is your favorite thing about Monroe? My favorite thing about Monroe is it is home.  I was born and raised here, so it will always be “home” no matter where I live.  I also love the fact that it is located between the coast and the mountains, which makes it easy to visit two very different and enjoyable parts of the state.
Do you have any siblings? Kids? Pets? I have 2 siblings; 1 brother and 1 sister.  My brother lives locally and owns his own glass business.  My sister lives out of town and is a flight attendant. We do not currently have any children but we do have 1 dog and 3 cats.
What Hobbies do you have outside of work? While away from work, I enjoy spending time with our family and friends, traveling with my husband, refinishing furniture and organizing.
What has been your favorite place that you’ve visited in the past? My favorite place would definitely be White Lake, NC.  I grew up visiting my grandparents’ cabin there during family vacations & still enjoy our annual vacations there to this day.  You could say this is our “happy place”!

CATHERINE MULLIS

What do you really do in this position? I process multiple types of Permits. I help internal/external customers with permit questions about our applications and permit process. I work on reports for various departments. I help customers figure out what building they are looking for such as the Government Center, Courthouse, or Customer Service.
What led you to this career? I grew up in the construction industry since my father is a General Contractor. I started at City Hall as the receptionist and moved into the Permit Center. It easy to come to work when you enjoy what you do.
What’s your favorite thing about Monroe? I was born and raised in Monroe.  Monroe is home to me. I love the small town feel.
Do you have any siblings? Kids? Pets? I have an older sister. I have a 15 year old son and 8 year old daughter.  I have 1 dog who is about 6 years old!
What hobbies do you have outside of work? I enjoy spending time with my family. I love to pack up and take day trips to various places with my family. 
What has been your favorite place that you’ve visited in the past? The Ark in Kentucky. We went in 2016 and we loved it. I can’t wait to go back to see what they have added since the last time we were there.

HEIDI BUMGARNER, ADMINISTRATIVE ASSISTANT ii

What do you really do in this position? Assist Building Standards, Code Enforcement and Planning Department with administrative responsibilities as needed.
What led you to this career? I have worked for government agencies for over 38 years
What’s your favorite thing about Monroe? The rural and small town feel, although I know it will keep growing and changing.
Do you have any siblings? Kids? Pets? I am the youngest of four siblings. Been married for over 38 years and have two children and two grandchildren. Currently, besides my husband, my only pet is a beautiful parrotlet named Priscilla.
What hobbies do you have outside of work? My husband works for Lionel Trains. We have an O, HO and G scale train layouts.  The HO and garden scale layouts are still in the building/design stages. So lots of designing and creating of buildings, towns, and dioramas.
What has been your favorite place that you’ve visited in the past? We went on a cruise of the Bahamas, loved snorkeling.

David Maw, code enforcement

What’s your favorite thing about Monroe?   Favorite thing about Monroe is the people that I work with.
Do you have any siblings? Kids? Pets? I have one brother and one sister both live in Nebraska, I have three daughters.  Samantha, Sarah and Jordan, and I have two dogs. One is Mia she is a 6 year old yellow lab and Max is a 5 year old lab mix.
What hobbies do you have outside of work? I like to golf hunt and fish and disc golfing with my family.
What has been your favorite place that you’ve visited in the past? My favorite place to visit was going to Puerto Rico and doing mission work with the youth kids in our church.

Spain; a gorgeous historic city southwest of Madrid, Spain