Water & Sewer

WATER RESOURCES DEPARTMENT MISSION STATEMENT

We the employees of the Water Resources Department are dedicated to providing friendly, efficient, and cost-effective water and wastewater services to the citizens of Monroe. We will continuously strive for innovation and improvement in the way we do business.

CONTACT INFORMATION

Customer Service and Billing                               (704) 282-4511
       New/existing account information, water usage and billing or to make a payment

Water Resources                                                       (704) 282-4601
       To report water leaks, sewer blockage or hydrant tampering
 

NEWS AND INFORMATION
 

ROAD CLOSURE - WATER RESOURCES UTILITY IMPROVEMENT

Leewood Drive Project:
The City of Monroe Water Resources Construction Division will be installing a new sanitary sewer on Leewood Drive.  Weather permitting, the project is scheduled to begin on June 18, 2018 and will conclude by June 29, 2018. 

Redwine Street Project:
The City of Monroe Water Resources Construction Division will be installing a new water main on Redwine Street in order to replace an existing galvanized water main near the end of its service life.  Weather permitting, the project is scheduled to begin on June 18, 2018 and will conclude by July 30, 2018.. There will be a short term interruption to your water service while we reconnect to the new main.  We will send additional notifications when this occurs.

During the construction, a temporary disruption in traffic may be expected.  All damaged/disturbed items will be restored or replaced at the end of the projects.

We apologize in advance for any inconveniences experienced during our construction.  If you have any questions or concerns, please call the City of Monroe Water Resources Department at 704-282-4601.