We do offer this service at the Customer Service counter. You can also pay through a third party provider.
The number to call is 1-844-400-3550.
Also, we offer internet pay.
The City of Monroe uses Click2Gov software, which provides up-to-date information concerning your utility account information for the past three years.
Your account number, last bill date, last total amount due, and an active e-mail address are all you need for utility account access. If you need assistance for utility accounts, please call customer service at (704) 282-4511 or e-mail them at firstname.lastname@example.org.
Click here to access the Online Utility Information and Billing