Card payments are processed through a third party provider. Payments may be made at the Customer Service counter or electronically by the directions below.
Utilities or Taxes:
- To pay utility or tax accounts, the number to call is 1-844-400-3550.
- Also, we offer online bill pay for utility & tax accounts.
The City of Monroe uses Click2Gov software, which provides up-to-date information concerning your utility account information for the past three years.
Your account number, last bill date, last total amount due, and an active e-mail address are all you need for utility account access. If you need assistance for utility accounts, please call customer service at (704) 282-4511 or e-mail them at email@example.com.
Click here to access the Online Utility Information and Billing
Miscellaneous City Invoices or Charges:
- To pay miscellaneous City invoices or charges, the number to call is 1-866-210-1164. The Customer Account number will be needed.
- A payment link for miscellaneous City invoices or charges is here: Online Misc. Invoice Payments. The Customer Account number and Bill number will be needed.