Natural Gas

Historical Facts

  • Since 1957, the City of Monroe Energy Services Department has provided residents in and around the City with natural gas services from small space heaters to industrial loads of 1000’s of Dt’s (dekatherms) per day.

  • Today, we provide natural gas services to approximately 13,000 customers in and around Monroe including Wingate, Marshville, Unionville, and parts of central Union County. 

  • The Natural Gas Division operates and maintains a Liquefied Natural Gas (LNG) Peak Shaving Facility. 

  • We operate and maintain 514 miles of main line and 43 miles of transmission. 

  • We are one of only eight cities in North Carolina providing natural gas service.


The City of Monroe Natural Gas Department personnel strive to operate the gas system with an emphasis on safety. Every day, natural gas pipelines safely carry one of the world’s most efficient, reliable and environmentally friendly fuels to businesses and homes.  As one of the many people who live or work near our natural gas system, you can help us keep the gas system operating safely.

Click here to learn more about Natural Gas Safety and Public Awareness

Should you have a Natural Gas Emergency please call (704) 282-4600. If the smell of gas is strong, call 911 immediately.

Convert to Natural Gas

Once you have determined that natural gas is available to your location and you’re interested in converting to natural gas, please follow the steps in the Convert to Natural Gas form (below) and contact us at (704) 282-4600 should you have any questions.


Documents & Forms

Service Policies

Natural Gas Rules and Regulations Policy Natural Gas Fees Load Request Form


Construction Details

Natural Gas Meter Location Excess Flow Valve Notification Notification for Customer-Owned Facilities