Accreditation symbol

The Monroe Fire Department received Agency Accredited status for the second time through the Commission on Fire Accreditation International (CFAI) during a CFAI Commission meeting in Charlotte, North Carolina. The Monroe Fire Department is one of 238 agencies to achieve Internationally Accredited Agency status with the CFAI and the Center for Public Safety Excellence, Inc. (CPSE). 37 fire/rescue agencies were represented by their Chief, Accreditation Manager, City/Elected Officials, and their CFAI Peer Team Leader. The department was one of four departments in North Carolina to be accredited under the new 9th Edition of the Fire & Emergency Services Self-Assessment and the 6th Edition of the Community Risk Assessment: Standards of Cover.

The Monroe Fire Department was represented by Fire Chief Ron Fowler, Deputy Fire Chief/Accreditation Manager Andrew Ansley, Deputy Fire Chief Chris Griffin, the Honorable Mayor Bobby Kilgore, and City Manager Larry Faison. CFAI Commissioners voted unanimously to approve Monroe Fire’s Accreditation through 2022. Fire/EMS representatives received direct and challenging questions from CFAI Commissioners before a vote was taken. CFAI is dedicated to assisting fire and emergency service agencies worldwide in achieving excellence through self-assessment and accreditation in order to provide continuous quality improvement and the enhancement of service delivery to their communities. The CFAI process is voluntary and provides an agency with an improvement model to assess their service delivery and performance internally and then works with a team of peers from other agencies to evaluate their completed self-assessment.

Accreditation is valid for five years. To be recommended for accreditation, a fire department must complete a self-assessment. The assessment encompasses ten major categories including 252 performance indicators including response-time benchmarking, training, resource deployment, public education and more. Along with this assessment, the department must also compile a strategic plan and conduct a comprehensive community risk/ hazard assessment.

According to NFPA, there are more than 29,000 established and listed fire departments in the US, and less than one percent of public, non-military fire departments hold the distinction of being accredited. This places the Monroe Fire Department among the top half percent of fire departments that have been able to achieve this accomplishment. This continuous improvement process ensures that residents are receiving accountable, credible, professional fire and emergency services that meet and/or exceed current fire industry standards. There are 22 accredited fire departments in NC, including Asheville, Camp Lejeune, Cary, Charlotte, Durham, Fayetteville, Fort Bragg, Gastonia, Greensboro, High Point, Jacksonville, MCAS Cherry Point, Monroe, Morrisville, Pinehurst, Rocky Mount, Shelby, Statesville, Stoney Point, Village of Pinehurst, Wilmington and Wilson.

The department would like to express its sincere appreciation to the peer team that evaluated the department in May 2017: Ernst Piercy (Team Leader), Jason Haddock, Mark Fyffe and Mike Boyle. The Monroe Fire Department will go before the Commission on Fire Accreditation International (CFAI) in July 2022 to be re-evaluated.

Fire Accreditation Group Photo

Key Documents

2017 Annual Report

2018 Annual Report

2019 Annual Report

2019-2024 Strategic Plan