Coronavirus/COVID-19 City Information and Updates

Please check here daily for updates regarding City of Monroe closings, cancellations, modifications, and other actions in response to the COVID-19 situation. This page will be continually updated as new information is available.

For overall information about COVID-19, including FAQs and Fact/Fiction pages, please visit the Union County website at

This page was last updated January 15, 2021


mayoral proclamation: state of emergency

Click on this link to read the proclamation.

Retail Occupancy Restrictions as of May 8, 2020

Click on this link to view in PDF form.

Retail Occupancy Restrictions

City Buildings


  • All Dowd Center Theatre events are canceled until further notice.

Parks and Recreation

  • Please click here to read important information about the re-opening of the Monroe Aquatics and Fitness Center.

  • The fitness room areas at Dickerson Community Center and Old Armory Community Center will open under normal operating hours beginning Monday, September 14.  These fitness rooms will open following the guidelines recommended by the NCDHHS and the CDC, including limited occupancy and procedures that provide appropriate social distancing and sanitation.  Please call the specific community center for hours of operation.

  • Meeting rooms at Old Armory, Dickerson, J. Ray Shute, Sutton Park, and Winchester Community Centers will be available for rental at an occupancy level of 25 individuals per rental beginning Monday, September 14.  Rentals will follow guidelines recommended by the NCDHHS and the CDC,  providing appropriate social distancing and sanitation.

  • The 2020 Spring Baseball Season has been canceled with plans to provide opportunities in the late summer and fall while following appropriate social distancing.

  • The Ellen Fitzgerald Senior Center is closed until further notice.

  • All outdoor restroom facilities will be open during park hours beginning May 11.  Playgrounds remain closed.

  • All picnic shelters on City property are now open with social distancing encouraged.  Reservations are not allowed.

  • All common areas in parks, greenways, and golf courses will remain open with social distancing being encouraged.

  • Monroe Country Club golf course has made the following amendments in our efforts to protect both golfers and our staff as we continue on this Covid-19 journey:
    1.  The Pro Shop is open again with limited access. 
    2.  Two people may share a cart with the option of one person per cart if enough carts are available.
    3.  Regular tee time intervals are being re-established.
    4.  The starter area is roped off to ensure social distancing is achieved.
    5.  The driving range and putting greens have been re-opened.

  • Monroe Country Club golf course outdoor patio area is closed to promote social distancing.


  • Fire Station 4 community room wiill be closed through September 11. Staff will be evaluating the situation during this time.

Meeting Cancellations


Solid Waste

  • City solid waste pickup will operate on a regular schedule, but the priority is being placed on household garbage pickup with yard waste and bulky item pickup as a secondary concern.

  • There may be delays with yard waste pickup.  Please click here to read details.


The City of Monroe will resume utility disconnects for nonpayment of accounts on or after July 30, 2020 (unless otherwise extended by Governor Cooper) per guidelines of the Governor’s Executive Order 142. If you need assistance, please contact customer service for information on repayment plans and payment options at (704) 282-4511 or email

On May 30, 2020 Governor Cooper issued Executive Order 142.

  • Disconnections due to non-payment have been suspended until after July 29, 2020.

  • No new penalties or fees for late payments will be accrued.

  • Payment plans are available; please contact Customer Service at (704) 282-4511.

  • Account balances cannot be forgiven.



  • Funeral arrangements and purchases of plots involving the Hillcrest or Suncrest Cemeteries will be by appointment only.  Please contact the Engineering Department Monday through Friday from 8 a.m. to 5 p.m. at (704) 282-4515 or to set up an appointment.

County Information