Coronavirus/COVID-19 City Information and Updates

Please check here daily for updates regarding City of Monroe closings, cancellations, modifications, and other actions in response to the COVID-19 situation. This page will be continually updated as new information is available.

For overall information about COVID-19, including FAQs and Fact/Fiction pages, please visit the Union County website at

This page was last updated April 8, 2021


mayoral proclamation: state of emergency

Click on this link to read the proclamation.

Retail Occupancy Restrictions as of May 8, 2020

Click on this link to view in PDF form.

Retail Occupancy Restrictions

City Buildings


  • All Dowd Center Theatre events are canceled until further notice.

  • 2021 Music On Main will begin on the 4th Thursday of every month beginning June – November.  The November concert will be held on the third Thursday (11/18) due to the Thanksgiving holiday.

  • 2021 Car Cruise In will begin on the 2nd Friday of every month beginning June – November.

Parks and Recreation

  • Please click here to read important information about the re-opening of the Monroe Aquatics and Fitness Center.

  • All community center programs are open to the public, including Afterschool programs.  Facilities are open on a normal schedule.  All NCDHHS and CDC guidelines will be followed.

  • All community center gymnasiums are open for Open gym on a limited schedule.  Pre-registration is required.  Call the specific community center for more information.

  • Fitness rooms at Dickerson, Old Armory, and Winchester are open on a normal schedule with NCDHS and CDC guidelines in place.

  • Meeting rooms are now available at an occupancy of 30.  The Media Room at Old Armory Community Center is available at an occupancy of 100.  All rentals are limited to seated events only and follow NCDHHS and CDC guidelines.

  • The Ellen Fitzgerald Senior Center is open for limited programming.  Please call the Ellen Fitzgerald Senior Center at (704) 282-4657 for a program schedule.

  • All outdoor restroom facilities will be open during park hours.  Playgrounds are open to the public.

  • Picnic shelters are open to the public and now available for reservation at an occupancy of 75.

  • All common areas in parks, greenways, and golf courses will remain open with social distancing being encouraged.

  • The Monroe Country Club golf course has made the following amendments in our efforts to protect both golfers and our staff as we continue on this Covid-19 journey:
    1.  The Pro Shop is open again with limited access. 
    2.  Two people may share a cart with the option of one person per cart if enough carts are available.
    3.  Regular tee time intervals are being re-established.
    4.  The starter area is roped off to ensure social distancing is achieved.
    5.  The driving range and putting greens have been re-opened.

  • The Monroe Country Club golf course outdoor patio area is open with social distancing required.

  • The Monroe Country Club Ballroom is now available for reservation at an occupancy of 100.  All rentals are limited to seated events only and will follow all NCDHHS and CDC guidelines.


  • Fire Station 4 community room remains closed. Staff will be evaluating the situation during this time.

Meeting Cancellations

Solid Waste

  • City solid waste pickup will operate on a regular schedule, but the priority is being placed on household garbage pickup with yard waste and bulky item pickup as a secondary concern.

  • There may be delays with yard waste pickup.  Please click here to read details.


The City of Monroe will resume utility disconnects for nonpayment of accounts on or after July 30, 2020 (unless otherwise extended by Governor Cooper) per guidelines of the Governor’s Executive Order 142. If you need assistance, please contact customer service for information on repayment plans and payment options at (704) 282-4511 or email

On May 30, 2020 Governor Cooper issued Executive Order 142.

  • Disconnections due to non-payment have been suspended until after July 29, 2020.

  • No new penalties or fees for late payments will be accrued.

  • Payment plans are available; please contact Customer Service at (704) 282-4511.

  • Account balances cannot be forgiven.



  • Funeral arrangements and purchases of plots involving the Hillcrest or Suncrest Cemeteries will be by appointment only.  Please contact the Engineering Department Monday through Friday from 8 a.m. to 5 p.m. at (704) 282-4515 or to set up an appointment.

County Information