Public Communications

The Public Communications Office plays a vital role in connecting residents, businesses, and visitors with City leadership, services, and initiatives. Clear and effective communication is essential to building trust, enhancing public perception, and ensuring that all stakeholders - whether residents, employees, businesses, or media - have access to accurate and timely information.

The Communications Office strives to be the trusted voice of the City of Monroe. 

We recognize that transparent and proactive communication strengthens relationships, supports City operations, and fosters a sense of community.

Why Communication Matters

Effective public communication is more than just sharing updates - it is a critical function that ensures government transparency, promotes civic engagement, and builds confidence in City leadership. Our work helps: 

  • Residents stay informed about essential services, projects, and events. 
  • City employees understand internal initiatives and strategic goals. 
  • Businesses stay engaged with economic development opportunities. 
  • Media partners receive accurate and timely information to share with the public. 
  • Community groups and stakeholders have a voice in local government.

What We Do

The Public Communications Office manages:

  • City News & Updates: Press releases, announcements, and important City information
  • Social Media & Digital Outreach: Engaging content on Facebook, Instagram, and other platforms
  • Website Content & Maintenance: Keeping the City’s website up to date with relevant information
  • Photography & Videography: Capturing City events, meetings, and initiatives
  • Emergency Communications: Providing timely updates during critical situations
  • Public Relations & Media Requests: Coordinating with local media to share City stories
  • Community Engagement: Enhancing public participation and awareness

Our Commitment

We are committed to transparency, accuracy, and accessibility in everything we do. Through proactive communication, we aim to:

  • Foster trust by providing clear and honest information. 
  • Promote a positive image of the City and its services. 
  • Encourage community involvement by highlighting opportunities to engage with City leadership and initiatives. 
  • Strengthen relationships with residents, businesses, and stakeholders by ensuring open and effective communication.

Stay Connected

Follow us on social media and check our website regularly for the latest City news and updates.

For media inquiries or general questions, contact: communications@monroenc.org.