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To report EMERGENCIES
.......Police Emergency ..................................................................................
.......Fire Emergency.......................................................................................
.......Gas Leak / Line Cut ...............................................................................

911
911
911
Airport ( Monroe Regional Airport)................................................................
704-226-2300
Animal Control .............................................................................................
704-282-4700
Billing & Customer Service—
.......Questions About Your Bill/Open or Close Account ................................
.......Building Standards & Code Enforcement ................................................


704-282-4511
704-282-5770
Business/Privilege License .............................................................................
704-282-4516
City Clerk .....................................................................................................
704-282-4502
City Hall ( 300 West Crowell Street ) ............................................................
704-282-4500
City Manager ................................................................................................
704-282-4501
Code Enforcement ........................................................................................
704-282-5770
Downtown Monroe, Inc. ...............................................................................
704-282-1705
Economic Development ................................................................................
704-282-5780
Electric
.......Questions About Your Bill/Open or Close Account ................................
.......Outages or Other Problems with Your Service .......................................

704-282-4511
704-282-4600
Engineering ...................................................................................................
704-282-4515
Finance ........................................................................................................
704-282-4505
Fire Department
.......To Report a Fire ....................................................................................
.......Fire Administration .................................................................................

911
704-282-4726
Gas
.......Gas Emergency/Gas Leak/Cut Gas Line .................................................
.......Questions About Your Bill/Open or Close Account ................................
.......Questions About Your Gas Service ........................................................

911
704-282-4511
704-282-4600
Human Resources/Personnel .........................................................................
704-282-4506
Information Technology..................................................................................
704-282-4596
Inspection Scheduling ....................................................................................
704-282-4524
Operations Center ( 2401 Walkup Avenue ) .................................................
704-282-4600

Parks & Recreation ( 2325 Hanover Drive ) .................................................
.......Aquatics & Fitness Center .....................................................................
.......Bazemore Center ...................................................................................
.......Dickerson Center ...................................................................................
.......Driving Range ........................................................................................
.......Facilities Reservations ............................................................................
.......Fitzgerald Senior Center .........................................................................
.......Golf Course Manager ............................................................................
.......Monroe Country Club ............................................................................
.......Parks Maintenance ................................................................................
.......Shute Center .........................................................................................
.......Sutton Park Center ................................................................................
.......Winchester Center .................................................................................
.......Winchester Ceramics .............................................................................

704-282-4651
704-282-4680
704-282-4654
704-282-4650
704-282-4690
704-282-4651
704-282-4657
704-282-4660
704-282-4661
704-282-4552
704-282-4655
704-282-4656
704-282-4652
704-282-4653
Permit Center & Inspections .........................................................................
704-282-4524
Planning & Community Development .............................................................
704-282-4520
Police Department
.....Emergency ...............................................................................................
.....Crime Prevention .....................................................................................
.....Dispatch Center ( Union County Communications ) ..................................
.....Information Desk .....................................................................................
.....Investigations ...........................................................................................
.....Records ...................................................................................................
.....Vice/Narcotics .........................................................................................

911
704-282-4749
704-289-1591
704-282-4700
704-282-4709
704-282-4728
704-282-5764
Public Information Officer .............................................................................
704-282-4542
Purchasing ....................................................................................................
704-282-4634
Revenue & Tax Collection ............................................................................
704-282-4516
Risk Management .........................................................................................
704-282-4597
Sanitation ......................................................................................................
704-282-4551
Sewer
.......Questions About Your Bill/Open or Close Account ................................
.......Sewage Leak/Other Sewage Problems ..................................................

704-282-4511
704-282-4600
Street Maintenance .......................................................................................
704-282-4553
Tourism and Visitors Bureau .........................................................................
704-225-1085
Water
........Questions About Your Bill/Open or Close Account ...............................
.......Water Leak/Other Water Problems .......................................................
.......Lake Lee ...............................................................................................
.......Lake Monroe ........................................................................................
.......Lake Twitty ...........................................................................................

704-282-4511
704-282-4600
704-282-4638
704-291-7135
704-292-7794
Warehouse ...................................................................................................
704-282-4626