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Customer Service Division Service Strategy
The goal of the City of Monroe Customer Service Division is
to provide quality customer service by administering friendly,
flexible service as well as mastering problem solving skills
that will give the customer a positive experience.
City of Monroe Service Strategy
The goal of the City of Monroe is to provide reliable, responsive,
quality services to the Community at the lowest reasonable
costs. We will accomplish this through courteous, personal
service to meet customers’ unique needs while making
Monroe a better place to work and live.
24/7 Access to Information Online such as Utility and Tax Accounts, and Payments By Phone..
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