What special billing services does the City of Monroe provide?

• Automatic bank draft
• Budget payment plan
• Payment arrangements (where appropriate)
• Make payments on-line

Trees enhance the beauty of our neighborhoods, add value to properties and provide cool shade during the summer months but trees growing too close to overhead power lines can threaten your safety and cause power outages, especially during high winds and ice storms

What do I do if my power goes out?

Call (704)282-4600, 24 hours a day to report an outage. If you want to learn more about how we restore power, please see our Power Outages section.

What do I do if I smell gas?

Call (704)282-4600, 24 hours a day to report a gas leak. If you want to learn more about natural gas safety and gas leaks, please see our secrion on Natural Gas Safety.

How can I tell if natural gas is available to my home?

Call the City of Monroe at (704)282-4600. They will be able to tell you if a gas line runs in front of your home.